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    One Contact Center

    One Contact Center is a minority-owned call center / BPO company that helps companies navigate through this Pandemic by providing customer experience services that improve market shares, brand loyalty and customer retention while reducing costs by up to 70%.
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    Recent Posts

    Reforms in Customer Experience to Pave the Road Post-Pandemic

    Customer Experience in the New-Normal

    CEOs' Top Secrets to Help Companies Reach their Goals

    Finding an Inner Drive to Stay Motivated for Real Success

    Leveraging Diversity, Equality& Inclusion  to Attract Early Talents

    Training Simulators: Bridging the Gaps in Customer Experience During this Pandemic

    Tricks & Tips of the Trade Called Life

    Bring Reforms in Management, Coaching & Development with Virtual Agent Management Software

     As newer technologies are being developed to handle day to day operations effortlessly, a time might come where work-from-home would become the new normal.

    OCC: Finding a Better Solution for Customer Support During the Pandemic

    Implementing Professional Customer Support with a Trusted Contact Center

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