May 9, 2024 1:42:09 PM One Contact Center Training, Coaching and Development, BPO, call center
Read More »As newer technologies are being developed to handle day to day operations effortlessly, a time might come where work-from-home would become the new normal.
Mar 23, 2022 5:18:57 PM One Contact Center Management, Coaching and Development
Read More »We know how challenging it is to run our own company, reach targets and achieve the goals. The founders come up with unique ideas for their companies. But running the company, factorizing the capital, and optimizing resources require a different set of skills. That is where CEOs come to the rescue. They need to soak up the founder's ideas, rules, and regulations and then execute and operate the company accordingly. It is challenging to set their vision for the company and follow the founders' vision and culture. It is tough working towards our dream, but the struggle increases on a whole other level when working for someone else's dream.
Feb 4, 2021 2:00:05 PM One Contact Center Customer Experience, Coaching and Development
Read More »Without a doubt, COVID-19 is the black swan, and the world is currently trying to figure a way out. Embracing the new normal was not easy for several organizations, and thus many sectors were severely affected by this pandemic.
Oct 20, 2020 3:13:27 PM One Contact Center Why Outsource, Training, Management, Coaching and Development
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