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    How to Deliver Bad News to Your Customers

    Jan 9, 2023 5:18:38 PM One Contact Center Call Center Agents, OCCTips, call center representatives, dealing with customers

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    Hiring High-Performing Customer Service Representatives

    Dec 15, 2022 6:52:01 PM One Contact Center Customer Service, Recruitment, call center representatives

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    Communication Mistakes Call Center Agents Must Avoid to Guarantee Positive Customer Experiences

     

    Apr 18, 2022 3:46:51 PM One Contact Center Call Center Agents, call center, communication, call center representatives

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