8 Core Skills to Help Recruiting Teams Succeed in the Current COVID-hit Job Market

    Leveraging Diversity, Equity & Inclusion  to Attract Early Talents

    Tips on Hiring High-Performing Customer Service Representatives to Work Remotely

    Recruitment in the New Era: Adapting Your Recruitment Strategies for Success

    Digging Deeper into the Challenges of Recruiting in 2021

    Must-Have Recruiting Skills for Success in a Post-COVID Talent Market

    How COVID-19 Has Impacted Customer Service Training

    Challenges of Remote Call Center Training in the Era of Covid-19

    As the world stepped indoors in the face of the COVID pandemic, new doors to digital platforms flew wide open. Several new digital start-ups emerged as numerous brick and mortar organizations collapsed.

    How to Hire High-Performing Customer Service Employees to Work Remotely

    If your business is like most others, you’re probably seeing an upsurge in customer service demands amid the coronavirus. Chances are you’ll need to hire more customer service representatives to work remotely in a bid to ramp up your customer service efforts.

    THEN and NOW: How Recruitment Has Changed Based on My Personal Experience

    My Recruitment Experience 20 Years Ago

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