
May 9, 2024 1:42:09 PM One Contact Center Training, Coaching and Development, BPO, call center
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Mar 25, 2022 4:37:26 PM One Contact Center Training, technology
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Nov 4, 2021 6:59:46 PM One Contact Center Customer Service, Training, Covid19
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Feb 16, 2021 2:09:02 PM One Contact Center Training, Covid19, Blogs, innovation
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Without a doubt, COVID-19 is the black swan, and the world is currently trying to figure a way out. Embracing the new normal was not easy for several organizations, and thus many sectors were severely affected by this pandemic.
Oct 20, 2020 3:13:27 PM One Contact Center Why Outsource, Training, Management, Coaching and Development
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It is said that dire need gives birth to innovations. The same is the case when we consider the pandemic of COVID-19. Several ground-breaking techniques, as well as technologies, were launched to cope up with the on-going lockdown.
Oct 13, 2020 12:58:46 PM One Contact Center Why Outsource, Customer Experience, Training
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Oct 6, 2020 1:42:13 PM One Contact Center Why Outsource, Customer Care, Recruitment, Training
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As the world stepped indoors in the face of the COVID pandemic, new doors to digital platforms flew wide open. Several new digital start-ups emerged as numerous brick and mortar organizations collapsed.
Sep 29, 2020 12:51:01 PM One Contact Center Career, Customer Service, Customer Experience, Recruitment, Training
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