May 9, 2024 1:42:09 PM One Contact Center Training, Coaching and Development, BPO, call center
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Read More »Nov 4, 2021 6:59:46 PM One Contact Center Customer Service, Training, Covid19
Read More »Feb 16, 2021 2:09:02 PM One Contact Center Training, Covid19, Blogs, innovation
Read More »Without a doubt, COVID-19 is the black swan, and the world is currently trying to figure a way out. Embracing the new normal was not easy for several organizations, and thus many sectors were severely affected by this pandemic.
Oct 20, 2020 3:13:27 PM One Contact Center Why Outsource, Training, Management, Coaching and Development
Read More »It is said that dire need gives birth to innovations. The same is the case when we consider the pandemic of COVID-19. Several ground-breaking techniques, as well as technologies, were launched to cope up with the on-going lockdown.
Oct 13, 2020 12:58:46 PM One Contact Center Why Outsource, Customer Experience, Training
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Oct 6, 2020 1:42:13 PM One Contact Center Why Outsource, Customer Care, Recruitment, Training
Read More »As the world stepped indoors in the face of the COVID pandemic, new doors to digital platforms flew wide open. Several new digital start-ups emerged as numerous brick and mortar organizations collapsed.
Sep 29, 2020 12:51:01 PM One Contact Center Career, Customer Service, Customer Experience, Recruitment, Training
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