As newer technologies are being developed to handle day to day operations effortlessly, a time might come where work-from-home would become the new normal.
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Feb 23, 2021 2:51:16 PM One Contact Center Management, Work from Home, Call Center Agents
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Without a doubt, COVID-19 is the black swan, and the world is currently trying to figure a way out. Embracing the new normal was not easy for several organizations, and thus many sectors were severely affected by this pandemic.
Oct 20, 2020 3:13:27 PM One Contact Center Why Outsource, Training, Management, Coaching and Development
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