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    One Contact Center

    One Contact Center is a minority-owned call center / BPO company that helps companies navigate through this Pandemic by providing customer experience services that improve market shares, brand loyalty and customer retention while reducing costs by up to 70%.
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    Recent Posts

    What Is a CX Strategy & How to Improve Your Business’ Customer Experience?

    Mar 18, 2022 5:21:08 PM One Contact Center Customer Experience, strategies, CX

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    DEI: Driving Innovation with Diversity

    Mar 17, 2022 6:02:54 PM One Contact Center Diversity and Inclusion

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    Find Mental Health Balance Amidst the Chaos

    Mar 16, 2022 6:45:35 PM One Contact Center Tips, Mental Health

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    Latest Trends in Social Media that Can Help You Build a Solid Future for the Future

    Mar 15, 2022 4:29:21 PM One Contact Center Tips, Social Media, trends

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    The Art and Science of Great Communication: Developing and Implementing the Right “TONE”

    "It's not what you say, it's how you say it." 

    Mar 14, 2022 6:36:38 PM One Contact Center Call Center Agents, call center, communication

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    Why Your Business Needs Good Customer Service?

    Mar 11, 2022 4:08:45 PM One Contact Center Customer Service, Customer Experience, Tips

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    Improving Your Customer Satisfaction through Call Center Outsourcing Services

    Mar 10, 2022 4:05:29 PM One Contact Center Telemarketing Outsourcing, Why Outsource, call center, business process outsourcing, outbound telemarketing

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    6 Important Things to Consider When Outsourcing  Customer Services

    Mar 9, 2022 4:52:20 PM One Contact Center Telemarketing Outsourcing, Customer Service, Customer Experience, call center, business process outsourcing

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    5 Reasons Why Outsource Professional Virtual Assistance Services

    Mar 7, 2022 3:47:46 PM One Contact Center Why Outsource, Virtual Assistant

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    Simple Strategies behind Effective Communication & Improved Customer Satisfaction

    Mar 4, 2022 2:45:12 PM One Contact Center Tips, communication, customer satisfaction

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