Businesses, as well as customer support agencies, need better strategies to adapt to these changing times. To avoid contributing to the already dire situation, the folks at One Contact Center has decided to take responsibility and adopt comprehensive measures that would help the agency and its customers stay safe, healthy, and fully operational even during the pandemic, without any compromise.
What Is the OCC's COVID-19 Response?
One Contact Center has adopted a “work from home” policy to keep staff and clients safe in the face of this global pandemic. We recognize that social distancing remains our most effective weapon for this novel coronavirus with no known cure or vaccine. At a time like this, we’ve chosen to tow the path we’ve always taken; being socially responsible!
How About Service?
It’s a good thing that this policy while keeping our staff, clients, and the organization safe does not require any form of compromise as far as service to our clients is concerned. We are still providing customer services to all of our clients around the world. Our staff is still operating at full speed in front of their desk; only these days, they are doing it from the comfort of their home.
We’ve managed to stay safe and still stay operational.
If your business still needs customer support services whether, via phone calls, text messages, chats, email, etc, we’d be happy to take on the additional burden and help bring joy and relief to your customer in these challenging times. At One Contact Center, we’ll help your business stay safe and stay operational as far as keeping customers happy is concerned.
If you’d like to see how we can help, do reach out to us as soon as possible. Call 1-888-680-1663 or 1-818-337-1271.
