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    One Contact Center

    One Contact Center is a minority-owned call center / BPO company that helps companies navigate through this Pandemic by providing customer experience services that improve market shares, brand loyalty and customer retention while reducing costs by up to 70%.
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    Recent Posts

    5 Simple yet Powerful Customer Retention Strategies that Work

    Customer Service  & Customer Experience: Their Differences and Why Both Matter

    OCC Tips: 5 Ways to Stay Motivated Amid the Chaos

    Important Steps in Implementing Professional Support without Breaking your Budget

    Effective Communication: It's Not What You Say; It's How You Say It.

    Boost Your Call Center Operational Efficiency with these Effective Strategies

    Providing and Maintaining Excellent Customer Service in the New Normal

    Supercharge Your Customer Satisfaction with these Top Call Center Metrics

    Outstanding Outsourcing Advantages that Your Business Can Take Advantage Of

    How Does Poor Customer Service Hurt Your Business?

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