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    One Contact Center

    One Contact Center is a minority-owned call center / BPO company that helps companies navigate through this Pandemic by providing customer experience services that improve market shares, brand loyalty and customer retention while reducing costs by up to 70%.
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    Recent Posts

    One Contact Center Kicks off the New Year with its MBE Certification!

    The $900 Billion COVID Relief Bill: What is in it for Americans?

    After months of dead ends and deadlocks, Republican and Democratic lawmakers finally agreed on critical details of the coronavirus relief bill. And on Sunday, December 27, the bill was signed into law. Now, the wait is finally over. But what exactly is in this for Americans? We’ll go through the most important details in this post!

    VOC

    #VOC #business #marketing

    Happy New Year!

     

    Lead Generation

    Relax this holiday season and let us handle your lead generation! Get in touch with us and let us help you scale your lead generation efforts today!

    5 Fun Facts About Working in a Call Center That Will Blow Your Mind

    What comes into your mind when you see a job listing for a call center agent?

    Setting Up Benchmarks and KPIs for a Successful Contact Centre

    This Is How to Thank the People in Your Network!

    Would you agree if I tell you that ‘thank you’ ranks high among the most important words for success in anyone’s life, career, and business? Maybe you’ll agree. Or perhaps you wouldn’t. But there’s tremendous power in showing appreciation, and it’s high time you make it a habit to show gratitude to the people in your network.

    Pandemic Isn’t Boring, Man. Let Me Tell You How!

    Key Performance Indicators (KPIs) to Help Companies Succeed Even in Pandemic

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