
Feb 16, 2021 2:09:02 PM One Contact Center Training, Covid19, Blogs, innovation
Read More »
Feb 12, 2021 1:55:38 PM One Contact Center Fun Blog, Work from Home
Read More »
Feb 11, 2021 2:48:41 PM One Contact Center Tips, Covid19, Work from Home
Read More »
Feb 10, 2021 2:36:38 PM One Contact Center Customer Service, Customer Experience, Covid19
Read More »
Feb 9, 2021 11:57:17 AM One Contact Center Telemarketing Outsourcing, Customer Care, Covid19
Read More »
We never could have guessed that cribbing and wishing to stay at home just for one more day and not go to school or job would backfire to this amount. Now that we are stuck at home for what feels like an eternity, we just want to go back outside and mingle with our friends. During our sentence to the home prison, we tried all the different trends and challenges that we could, posted out diet plans and workout routines, and even completed all the shows that were pending for ages. But when the time came to log in to our working credentials and give in to our 9 hours of slogging time, it felt extremely hard to focus.
Feb 5, 2021 1:47:57 PM One Contact Center Tips, Covid19, How to
Read More »
We know how challenging it is to run our own company, reach targets and achieve the goals. The founders come up with unique ideas for their companies. But running the company, factorizing the capital, and optimizing resources require a different set of skills. That is where CEOs come to the rescue. They need to soak up the founder's ideas, rules, and regulations and then execute and operate the company accordingly. It is challenging to set their vision for the company and follow the founders' vision and culture. It is tough working towards our dream, but the struggle increases on a whole other level when working for someone else's dream.
Feb 4, 2021 2:00:05 PM One Contact Center Customer Experience, Coaching and Development
Read More »
The pandemic in 2020 has changed our perspective of life marking an era of real uncertainty. It is truly impossible to define 2020 using any combination of the twenty-four alphabets. As we keep behind the unfathomable year and enter the New Year with hopes and dreams, we should not forget the learning from the pandemic era.
Feb 3, 2021 12:54:14 PM One Contact Center Customer Experience, New Normal
Read More »
Customer service outsourcing companies are the next big thing when it comes to customer support. These companies understand the business world and know that their service is key to the existence of a business since the customer is the backbone and bedrock of every business. It turns out that outsourcing to a reputable contact center company leads to a stronger business and happier customers. Going through this article, you will understand why companies are outsourcing their customer services to customer service outsourcing company.
Feb 2, 2021 12:12:11 PM One Contact Center Telemarketing Outsourcing, Why Outsource, Customer Care, Customer Experience
Read More »
The coronavirus continues to impact our lives in ways no one ever imagined.
Jan 29, 2021 1:26:17 PM One Contact Center Tips, Fun Blog
Read More »