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    OCC Tips: Simple Yet Powerful  Customer Retention Strategies that Work

    Feb 7, 2024 1:36:04 PM One Contact Center customer retention, OCCTips

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    Improve Your Customers' Communication with These 7 Catchphrases

    Knowing what to say when you have to say it can be nice especially when you’re customer support personnel interacting with a customer.

    Feb 1, 2024 1:54:28 PM One Contact Center Customer Experience, communication, OCCTips

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    Important Customer Service Skills that You Should Exhibit

    Jan 29, 2024 12:23:54 PM One Contact Center Customer Service, Customer Experience, OCCTips

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    OCC Tips: How Do You Deliver Fast Customer Service?

    Jan 22, 2024 10:26:08 AM One Contact Center Customer Service, Customer Experience, OCCTips

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    How to Talk to Customers the Right Way

    Jan 10, 2024 11:37:06 AM One Contact Center Customer Care, Customer Service, communication, OCCTips

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    7 Tips to Help You Deliver Effective Customer Experience Even When Time May Not Be in Your Favor

    Jan 4, 2024 2:37:40 PM One Contact Center Customer Experience, OCCTips

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    Breaking Bad News: How Can You Break Bad News to Customers?

    Delivering bad news is one of the least fun aspects of working as a call center agent.

    Dec 8, 2023 2:24:24 PM One Contact Center Customer Care, Customer Experience, OCCTips

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    Breaking Bad News: How to Deliver Bad News to Your Customers

    Nov 29, 2023 3:35:16 PM One Contact Center Tips, OCCTips

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    OCC Tips: 5 Tips to Inspire Your Innate Creativity

    Nov 6, 2023 12:28:50 PM One Contact Center Customer Service, Customer Experience, creativity, OCCTips

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    OCCTips: Helpful Tips to Boost Your Customer Service Workforce Engagement

    Nov 1, 2023 2:02:41 PM One Contact Center Customer Service, Customer Experience, OCCTips

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