Indeed, there was a time when an email box was simply enough for providing online customer care service. Rather interestingly, these days as soon as your customer base grows and your organization expands, more support and sales requests come in daily hence managing your box becomes increasingly cumbersome to handle. The truth is that majority of the customer feedback you receive likely comes in via email; it’s still a very popular medium for both support and feedback, so you should know how to make the most of it.
Companies or businesses that are fасеd wіth a very ѕtrоng есоnоmіс аnd соmреtіtіvе рrеѕѕurеѕ are turning more аnd mоrе tо соmрlеtе оutѕоurсіng services.
