
Jan 23, 2023 5:03:04 PM One Contact Center Customer Service, Customer Experience, remote call center, video
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Jan 20, 2023 5:28:20 PM One Contact Center Customer Care, Customer Service, customer support, OCCTips
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Jan 19, 2023 2:33:25 PM One Contact Center Customer Service, Customer Experience, customer growth
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Jan 18, 2023 11:24:00 AM One Contact Center Customer Service, Customer Experience, Recruitment, Back Office Support
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Jan 13, 2023 6:07:05 PM One Contact Center Customer Service, call center, customer service representatives
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Dec 21, 2022 5:40:27 PM One Contact Center Customer Service, OCCTips
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Dec 15, 2022 6:52:01 PM One Contact Center Customer Service, Recruitment, call center representatives
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What skills should leaders look out for when hiring employees for customer service roles? Well, the good thing about skills is that they are easily observable and can be honed and developed.
In this guide, we discuss nine of the most important skills that customer service professionals should exhibit to achieve success with their duty and responsibility.
Dec 13, 2022 4:27:22 PM One Contact Center Customer Service, Skills, Success
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