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It was a bright sunny morning when we made the startling discovery.

Tofu, a very adorable all-white Pomeranian with hint of black shade in both ears has become a part of our family since last year. This cute puppy has made me and my family fall in love with his sneaky, active, and watchful nature. But what we just discovered is far from all of those things that have endeared us to our new dog. Tofu is deaf. He doesn’t hear a thing!

That’s the reason he does not respond to his name. We took him to pet training and was still having difficulty responding and following voice commands. After searching the internet and some testing, and validated by his Vet, we learned that he is deaf in both ears. 

What could we do? We rang up the breeder frantically.

The person on the other end of the phone promised to replace the dog with a new one without a disability. Curious about what would become of Tofu, we did a bit of research and found out that most breeders just euthanize disabled dogs.

Is this how Tofu would end?

We were heartbroken and lost for words. How on earth can we let this happen?

So, we decided we’d rather keep him with us since he has become a part of our family, and we love him so much already. Tofu has been doing great ever since. But this is just one part of the story we want to tell with this post.

Why do disabled dogs have to be euthanized?

Euthanization, also known as mercy killing has always generated controversy.

But regardless of whatever side of the debate you are on, you’ll most likely agree that euthanasia should not be the best option for a dog with a disability or any pet for that matter. The Merriam Webster dictionary describes euthanasia as “the act or practice of killing or permitting the death of hopelessly sick or injured individuals (such as persons or domestic animals) in a relatively painless way for reasons of mercy.”

Do we now classify a deaf pet as an injured one? Because of course, every one of our staff will agree that Tofu is not sick by any standard. If we have to euthanize a pet for a disability, what exactly is merciful about that? It’s just tough to wrap our heads around this.

Here’s the grim fact, according to The Humane Society;

• About 3 million cat and dogs are euthanized every year in animal shelters.
• About 80% of these euthanized animals are either healthy, have treatable conditions, and could have been adopted into new homes.

What we’re doing to help!

The issue with Tofu was an eye-opener for many of us.

At One Contact Center, we’re a firm believer that deafness and most other physical disabilities are not enough grounds for putting pets to death. We were able to prevent this from happening to our very own dog, Tofu. But how do we prevent this from happening to many of the cute and adorably innocent puppies, cats, and other pets out there who never bargained for the challenging circumstances they found themselves in?

We researched again and found out several reputable organizations already advocating for these poor disabled animals’ rights to life. So, we already reached out to contribute significant financial support to help this cause grow even stronger. We are committed to saving a pet for each new person we hire!

We’re proud and happy to be able to help in some way. Going forward, we hope to be able to do even more. And with the continuous support of our growing clientele who rely on us for their outsourcing services, we’re highly hopeful that this will only get better.

Want to hire One Contact Center as your outsourcing company?

We’ll be glad to help your company unlock a new phase of growth and possibilities. You can also count on our teams’ expertise and capability to help deliver real business value to meet and possibly exceed your outsourcing needs.

And if you also want to help disabled animals at risk of being euthanized, a significant part of our revenue goes to support organizations at the forefront of this fight. At One Contact Center, it’s nothing but love, light, and exceptional outsourcing services!