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    One Contact Center

    One Contact Center is a minority-owned call center / BPO company that helps companies navigate through this Pandemic by providing customer experience services that improve market shares, brand loyalty and customer retention while reducing costs by up to 70%.
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    Happy Thanksgiving!

    Warm greetings to all OCC clients and employees. This Thanksgiving, we want to share our genuine appreciation with you. We’re so thankful for all of your support throughout the year. Wishing you a happy and festive Thanksgiving with all your family and friends.

    Tips to Help You Succeed in Doing Your WFH Job and Maintaining Your Mental Health

    3 Ways to Make Your Business More Customer-Centric

    How to Improve Your Customer Satisfaction through Customer Service Solutions

    Amazing Ways to Appreciate Your Customers Beyond ‘Thank You’

    Building a Successful Contact Centre through Key Performance Indicators

    Importance of Key Performance Indicators in Achieving Business Objectives

    7 Tactics to Help You Improve Customer Experience

    Customer relations can make or break your business.

    Customer Service Training in the Midst of Pandemic

    Tips on Hiring High-Performing Customer Service Representatives to Work Remotely

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