Virtual Assistant offer comprehensive support to entrepreneurs and small business owners. They can create an online archive for all your files, answer calls, manage your calendars, market your services and much more. They are an endless source to take your business to the next level.

Dec 2, 2020 3:49:24 PM One Contact Center Why Outsource, Customer Experience, Virtual Assistant
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According to a recent Wall Street Journal article, businesses across the world are scrambling for workers to help attend to and filter out customer calls during this pandemic.
Nov 5, 2020 3:08:22 PM One Contact Center Telemarketing Outsourcing, Why Outsource, Customer Care, Customer Service, Customer Experience
Read More »It’s quite surprising how many companies think they are offering excellent quality and creating a superb customer experience when the customers themselves don’t feel this way.
Oct 27, 2020 2:53:46 PM Rennilyn A. Flores Why Outsource, Customer Care, Customer Experience
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Without a doubt, COVID-19 is the black swan, and the world is currently trying to figure a way out. Embracing the new normal was not easy for several organizations, and thus many sectors were severely affected by this pandemic.

It is said that dire need gives birth to innovations. The same is the case when we consider the pandemic of COVID-19. Several ground-breaking techniques, as well as technologies, were launched to cope up with the on-going lockdown.
Oct 13, 2020 12:58:46 PM Armando Castro - Executive Vice President | Chief Diversity Officer Why Outsource, Customer Experience, Training
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Oct 6, 2020 1:42:13 PM Armando Castro - Executive Vice President | Chief Diversity Officer Why Outsource, Customer Care, Recruitment, Training
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